What our customers say

Besam is committed to providing world-class service to it's customers. Several of them have been kind enough to share their experience with us below:

 

One of the main benefits of Besam Pro-Active Care is that we have seen a significant reduction in the number of emergency service calls. Our goal is to provide a safe and comfortable store for our customers and our associates, and we believe the Besam Pro-Active Care helps us to do that."

Sara Grammell
Senior Manager, Retail Facilities
Staples


"We have realized several benefits from planned auto door maintenance. The last two fiscal years, our automatic door maintenance and repair costs (including PMs) improved by 7%. In first quarter of this year to first quarter of last year, we saw a 14% reduction in the number of calls for repairs. Additional benefits include a reduction in our liability claims for automatic doors.”

Bob Fazakerley
Senior Director, Facilities
Rite Aid Corporation


"Being in the healthcare business, our automatic doors are a critical part of our daily operation. By participating in Besam’s service programs, our service has improved greatly and our down time is almost none. Besam responds in a timely manner…typically in a couple of hours. Their technicians are knowledgeable and professional." 

Teresa Crain,
Memorial Hermann Memorial City Hospital

Published 4 Apr 2011

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